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Red Herring comes to Canada

Looks like May and June will be busy months for tech people. After ICT Toronto recently declared the last week in May to be ”Toronto Technology Week” (featuring mesh, BarCamp and the Canadian New Media Awards), Red Herring today announcend the launch of Red Herring Canada and its own tech conference in Montreal from June 13 to 15.

“With Red Herring Canada, we will help shine a light on a whole new crop of Canadian technology innovators who deserve more recognition.”

Joel Dreyfuss, Editor in Chief, Red Herring

I haven’t seen any details beyond the standard press release yet. But that’s good to hear. There are already a number of great events and awards for technology innovators in Canada, for example CIPA. But we can definitely use more help. Welcome to Canada, Red Herring!

Rediscovering innovation over and over again

“Innovation seems to be rediscovered in each managerial generation (about every six years) as a fundamental way to enable new growth. But each generation seems to have forgotten or never learned the mistakes of the past, so we see classic traps repeated over and over again. Some of these repeat offenders include burying innovation teams under too much bureaucracy, treating the innovators as more valued corporate citizens than those who work in the current business, and hiring leaders who don’t have the relationship and communications skills necessary to foster innovation.”

Rosabeth Moss Kanter, Ernest L. Arbuckle Professor of Business Administration at Harvard Business School in Lessons Not Learned About Innovation, an interview by Harvard Business School Working Knowledge for Business Leaders

Professor Kanter’s article on her research, Innovation: The Classic Traps, can be bought here.

Ironing out some thoughts on brainstorming

After Ed Lee posted his thoughts on brainstorming, Julie Rusciolelli provided her perspective:

If we rely on sanctioned brainstorms to come up with every creative solution for our clients it can be taxing on the staff and burn up valuable resources. [...] The best creative ideas I’ve had, have not been inspired by a big group of people in the boardroom. Even those silly books on creativity, stimulus cards and there’s even a software program to help you harness the power of your right and left brain are all useless tools. It’s being alone with my thoughts; a clear unobstructed mind that allows new ideas and concepts to seep in and take over is a best practice I adhere to.

Julie Rusciolelli, Rusciolelli Blog

While I agree with Ed on some of the nutritional challenges of having too many brainstorms, I’d like to expand on Julie’s perspective. I don’t really understand why the concepts of boardroom brainstorming and thinking creatively on your own should be weighed against each other.

I don’t get my creativity kicks at the ironing board like Julie (maybe a newer iron and a better board would help me) but I have my own little ways of letting my mind wander and explore new creative territory.  Where and how doesn’t matter – as long as you do it. So, first of all, clearing your mind and allowing new ideas to seep in should be a no-brainer. If people aren’t thinking creatively on their own and need encouragement, what are they doing in a PR job? Inspiring people is important but it should only be the icing on the cake.

Second, the key to “sanctioned” brainstorms is preparation and discipline. Sounds boring? Maybe. But if you think that a boardroom brainstorm starts in the boardroom, you’re making a huge mistake from the get-go. It’s not about stimulus cards or software programs, it is about managing the process (if you are the organizer) and showing up prepared (if you are a participant).

If people haven’t started thinking on their own before the meeting, the whole group brainstorm could end up a huge waste of time. It’s about everybody doing some creative thinking on their own and then getting together as a team to develop something truly unique – based on everyone’s input. In other words, if Julie hasn’t ironed a few sheets on previous nights, she shouldn’t be in my brainstorm.

My High Road colleagues Natasha Compton and Hugh Scholey have taught me a thing or two about managing brainstorms:

  • Management starts days ahead of the brainstorm. It only works if you apply discipline to your process. To think outside the box you first have to know what’s inside the box.
  • Prepare and send out a brainstorm briefing. If you take care of the preparation and anticipate the biggest questions, you make it a lot easier for everyone else to free up their minds and focus on creative ideas
  • Choose your participants. Not everybody in the agency needs to come to every brainstorm. Everybody has a different background and a different way of thinking. Put together a good mix of people.
  • Ask everyone to come prepared with a few ideas based on your briefing.
  • Facilitating the brainstorm meeting is critical. Just like a good moderator improves a talk show or press conference, you need somebody to be leading the meeting and keeping it focused.
  • The biggest mistake made in brainstorms, and meetings in general, is keeping the participants thinking in the same direction. Brainstorms are made up of two essential elements – converging for ideas and diverging on one idea at a time to explore it further. If everyone in the room is converging and diverging separately then they’re not working toward the same end goal at the same time. You need to know how to run a good session.
  • There are a number of different brainstorm techniques. Apply them. It works. If you want to know more about it, I’ll be happy to put you in touch with Nat or Hugh. I found that the techniques that sounded the worst on paper actually helped me come up with some good stuff

We’ve used this approach for internal meetings and for joint brainstorms with our clients, and it has been quite a success. Not only does it help to come up with bright thinking, it also allows us to do it without wasting time or resources. And it makes it more fun for everyone.

However, I do agree with Julie that boardroom brainstorms don’t necessarily inspire creativity. They are just a productivity tool. You don’t need a team brainstorm for everything. Choose wisely!

It is important to keep finding new ways and stimuli to inspire creativity in people. But once you’ve got them inspired, putting heads together in boardrooms can be a smart way of coming up with the next brilliant strategy for your client.

Daily Mail: Big brother is not only watching you – now he is barkinging orders too

According to an article in the Daily Mail, the Closed Circuit TV in Middlesbrough now features a number of loudspeakers, so control room operators can publicly berate bad behaviour and shame offenders into acting more responsibly. 

‘This isn’t about keeping tabs on people, it’s about making the streets safer for the law-abiding majority and helping to change the attitudes of those who cause trouble. It challenges unacceptable behaviour and makes people think twice.’

Ray Bonner, manager of CCTV at the City of Middlesbrough, in Daily Mail, September 16, 2006

Not sure if the clocks are striking thirteen yet (some would probably argue they already did when CCTV was introduced). It’s a debatable innovation and use of security technology but in today’s world, it’s hardly surprising. Let’s see if more cities in the UK will adopt this idea.

From Wikipedia to Citizendium

There will be no logged-out editing and no anonymous editing [in Citizendium].  Anyone may participate, but all must be logged in under their own real names (we will use the honor principle to begin with), and with a working e-mail address.  Where Wikipedia shares the culture of anonymity found in the broader Internet, the Citizendium will have a culture of real-world, personal responsibility.

Larry Sanger

Larry Sanger, one of the founders of Wikipedia, has started a new project called Citizendium, which initially is supposed to be a “progressive fork” of Wikipedia. One of the key differences is the inclusion of editors (vs. authors) who must state their credentials on a user profile page. With this system, Citizendium hopes to fight the “widespread anonymity that, according to Sanger, has led to a “troll problem” in Wikipedia. He also want to make Citizendium attractive to academics, “so that they can contribute in a way they feel comfortable with”. He explains his approach in detail in an essay called “Toward a New Compendium of Knowledge“.

Trying to get rid of anonymity and trolls is a good idea. It will bring who-edited-my-wiki-page feuds to an end and make it easier to call out people for editing an entry a certain way. The proposed editorial system could be a challenge, though. Larry Sanger suggests that Citizendium editors and “chief subject editors” act as “facilitators and organizers, not dictators”. I think it is a great idea in theory but in the end, when there are differences in opinion, somebody has to make a decision. But overall, I find the notion of taking personal responsibility for writing or editing entries very appealing.

Larry Sanders wants to have software and servers for Citizendium set up by September 30th.

What is innovation?

“Innovation is, first and foremost, a business philosophy — that’s the message that must be sent to Canadian businesses. Change the workplace culture first, otherwise your IT investment achieves little. Innovation is little more than a buzzword if you can’t see that.”

ITworldcanada.com’s Dan McLean on innovation in When bad practices happen to good IT concepts