Two articles on managing people from business author and consultant David Maister that I found well worth reading:
- Why (most) training is useless
His blog and more articles can be found here.
I found David Maister’s articles by reading a new blog called Managing the Professional Services Firm by Australian consultant Jim Belshaw. It features good insights on training and recruitment.
martinhofmann.net is the personal blog and web playground of Martin Hofmann. I live in Toronto and work 
You may like Maister’s book, The Trusted Advisor, and his podcast series. Good stuff from a very bright guy.
Thank you for the reference, Martin. I agree with David’s comments re David.
Cheers
Jim Belshaw